FAQ

Frequently Asked Questions

Not sure about something? Take a look at our most frequently asked questions below. Once satisfied, or if you have any further questions why not contact an expert member of our team.

Of course! Most of our business comes from clients who decide to proceed after getting a quote. Just get in touch – we’re happy to help.
We work mainly in London and the Home Counties. Our registered office is in High Wycombe, Buckinghamshire and our head office in Broxbourne, Hertfordshire.
As houses come in different styles and may need all kinds of surface repairs (sometimes requiring scaffolding) the cost of ‘making good’ varies a lot. So we always assess each case individually. Just give us a call to arrange a no-obligation quote.
Not just walls – we also restore and weatherproof roofs.
Render is the first coat of plaster (often cement mixed with sand) applied to a brick or stone surface.
Most of our micro porous (breathable) coating systems can be applied to dry or damp surfaces all year round. Find out How We Do It.
Absolutely. We pride ourselves on offering a wide choice of coatings, from smooth Proflex through to our coarse texture Classic 21, in a range of colours.
Our wall coating systems have a 25-year labour and materials guarantee against chipping, flaking, peeling and cracking. Roof coatings have a 15-year guarantee and both are available with the option of an insurance-back guarantee.
Yes, you can browse our case studies and gallery of previous projects, or we can arrange viewings of completed work and even put you in touch with previous customers.
We have a dedicated department for commercial projects including local councils, schools, hotels, offices and private flats.
We can supply copies of our liability insurance certification on request.
No, we’ve been an independently owned family-run business since 7th July 1999.
Since 2007 we’ve been members of government-endorsed The Trust Mark, one of the largest trade associations in the UK.

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